Our knowledgeable staff is here to help. You will see lots of useful information here on the site to help you with your decision-making processes and selection of the right product for you but... we pass over the refund policy from our manufacturers. This means that we only refund damaged or defective products (which means broken safety seals, defective capsules, product inconsistencies, damaged bottles).
If you receive an item that is damaged or defective, we will happily replace or refund you.
Damaged or defective products consists of: broken safety seals, defective capsules, product inconsistencies, damaged bottles.
Please report the damaged or defective products to www.hormonesbalance.com/
1) Please send a clear picture of the issue
2) PLEASE DO NOT THROW THE PRODUCT AWAY
3) We will need the lot number from that bottle.
After you receive a confirmation that you qualify for return/replacement please ship the product to:
Hormones Balance Nutritionals
P.O. Box 20682
Boulder CO 80308
Once the product is received a return/replacement will be processed.
Do you have any further questions? Please contact us at 646 580 0121.