Unfortunately, at this point we only ship to the United States. This is due to the ever-evolving international laws surrounding supplements.
There are forwarding companies like MyUS.com, that will forward orders to you in your country for a fee.
In this case, it is the customer's responsibility to find out in advance if the supplement in question is legal in their country. For example, Progesterone and DHEA are not legal to ship into Canada (Canada classifies bio-identical hormones as drugs so they can only be prescribed by a doctor or naturopath).
We have had customers successfully ship their supplements abroad using MyUS.com, however we have only limited experience with this service.
Yes. In case you wonder what NSF/ANSI 173 certification is - this American National Standard helps confirm that what is on the label is in the product. The certification also checks that the product contains no unsafe levels of contaminants such as heavy metals, pesticides, and herbicides. It's an external certification which our products have.
There is a very short window during which we can make changes to your order. Please email us at firstname.lastname@example.org ASAP for changes. Product changes are not possible, only addresses and cancelations MAY be possible, dependent on timing.
We cannot guarantee that we will be able to honor your request, but we will try our best to help. Our shipping warehouse is at a different location, and they are very quick at fulfilling and shipping orders. We answer emails in the order that they have been received, so it is quite possible that it may be too late to make changes to your order before it ships.
While accounts are not required to place an order with us, if you want to view your order(s) and tracking or manage your subscriptions, you will need to create and activate an account.
Please click here to create an account, using the SAME EMAIL ADDRESS that you used to place your order.
You will receive an email from us asking you to ACTIVATE YOUR ACCOUNT. Please go ahead and do that. Once activated you should be able to see your current and past orders (provided they were placed under the same email). You should also be able to manage your subscriptions.